Privacy Policy
Introduction
At Academia Voice Up, we take the protection of our users’ personal data very seriously. This privacy policy explains how we handle the personal data collected through our website, whose sole purpose is to enable contact with new students and to showcase content related to the academy’s educational and artistic activities.Below, we explain how and why we collect and use your personal data when you visit the Voice Up Music Academy website: www.voiceupacademia.com.
1. Data controller of your personal information
ESTEFANÍA GRALLA ALIAS, with Tax ID (NIF) 74374617T and registered address at Juan de Herrera, 43 local, - 03004 Alicante (Alacant), SPAIN.You can contact the Data Controller via email at: contacto@voiceupacademia.com
With this privacy policy, we want to inform you of the importance that ESTEFANÍA GRALLA ALIAS places on the processing of your personal data. To fulfill this objective, we aim to clearly and transparently explain the different ways and means through which we collect, process, and use the data provided by users of the website voiceupacademia.com, managed by ESTEFANÍA GRALLA ALIAS, through forms and/or cookies, so that you can freely and voluntarily decide whether you want us to process your data.In addition, we offer various communication channels so that you can contact us, if you wish, with any questions regarding the processing of your personal data, thus giving you full control over it.In order to offer you the best service and to facilitate the use of this website, the number of pages visited, the number of visits, as well as the activity of visitors and the frequency of use are analyzed. To this end, ESTEFANÍA GRALLA ALIAS uses statistical information provided by the Internet Service Provider.By using this website, you accept all the terms outlined in this privacy policy, so we kindly ask you to read it carefully before accepting it.ESTEFANÍA GRALLA ALIAS reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments, as well as to industry practices.As a user, you guarantee that the data you provide is accurate, authentic, and truthful, and you agree to keep it properly updated. ESTEFANÍA GRALLA ALIAS is not liable for any inaccuracies in the data provided.The language used on this website will be Spanish. ESTEFANÍA GRALLA ALIAS is not responsible for any consequences that may arise from users' misunderstanding of the language or from erroneous translations of the text provided herein.
With this privacy policy, we want to inform you of the importance that ESTEFANÍA GRALLA ALIAS places on the processing of your personal data. To fulfill this objective, we aim to clearly and transparently explain the different ways and means through which we collect, process, and use the data provided by users of the website voiceupacademia.com, managed by ESTEFANÍA GRALLA ALIAS, through forms and/or cookies, so that you can freely and voluntarily decide whether you want us to process your data.In addition, we offer various communication channels so that you can contact us, if you wish, with any questions regarding the processing of your personal data, thus giving you full control over it.In order to offer you the best service and to facilitate the use of this website, the number of pages visited, the number of visits, as well as the activity of visitors and the frequency of use are analyzed. To this end, ESTEFANÍA GRALLA ALIAS uses statistical information provided by the Internet Service Provider.By using this website, you accept all the terms outlined in this privacy policy, so we kindly ask you to read it carefully before accepting it.ESTEFANÍA GRALLA ALIAS reserves the right to modify this policy in order to adapt it to legislative or jurisprudential developments, as well as to industry practices.As a user, you guarantee that the data you provide is accurate, authentic, and truthful, and you agree to keep it properly updated. ESTEFANÍA GRALLA ALIAS is not liable for any inaccuracies in the data provided.The language used on this website will be Spanish. ESTEFANÍA GRALLA ALIAS is not responsible for any consequences that may arise from users' misunderstanding of the language or from erroneous translations of the text provided herein.
2. Legal Framework
ESTEFANÍA GRALLA ALIAS has adapted her website voiceupacademia.com in accordance with the following legal requirements:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (General Data Protection Regulation – GDPR)
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)
Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI)
Notice to minors:
In accordance with current legal regulations, please be advised that if you are under the age of fourteen, it is mandatory to obtain the consent of your parents or legal guardians for the processing of your personal data.
Under no circumstances will data be collected from minors regarding the professional, economic, or personal situation of other family members without their prior consent.If you are under fourteen years of age and have accessed this website without informing your parents, you must not register as a user.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (General Data Protection Regulation – GDPR)
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)
Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI)
Notice to minors:
In accordance with current legal regulations, please be advised that if you are under the age of fourteen, it is mandatory to obtain the consent of your parents or legal guardians for the processing of your personal data.
Under no circumstances will data be collected from minors regarding the professional, economic, or personal situation of other family members without their prior consent.If you are under fourteen years of age and have accessed this website without informing your parents, you must not register as a user.
Cookies:
Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer or device. Cookies often include a unique anonymous identifier and are used to track and store your user preferences while using the website, as well as technical information about your usage of the site.As stated in Recital 30 of the GDPR, natural persons may be associated with online identifiers provided by their devices, applications, tools, and protocols, such as internet protocol addresses, session identifiers in the form of “cookies,” or other identifiers such as radio frequency identification tags. These identifiers may leave traces which, in particular when combined with unique identifiers and other data received by servers, can be used to create profiles of natural persons and identify them. For this reason, ESTEFANÍA GRALLA ALIAS has implemented a cookies policy in compliance with the applicable regulations.In general, when the installation and/or use of cookies involves the processing of personal data—whether the cookies are first-party or third-party, session or persistent—ESTEFANÍA GRALLA ALIAS, as the data controller, will provide the necessary information and obtain the user’s prior informed consent before installing and/or using them.Exceptions to this requirement are made only for cookies that enable communication between the user’s device and the network exclusively, and those strictly necessary to provide a service expressly requested by the user. For example, the following would be exempt:so-called “technical cookies” (e.g., those necessary for basic navigation on the platform or application),“customization or configuration cookies” (e.g., those that allow the website to recognize the user’s chosen language), and“security cookies” (e.g., those used to detect repeated failed login attempts).Users have the option to configure their browsers to be alerted to the reception of cookies and to prevent their installation on their device. Please refer to our Cookies Policy for more information on how to configure your browser settings accordingly.
Social Media:
The Website may contain links to other websites. The purpose of these links is to inform followers about activities, offers, or news through any means allowed by the respective social network, as well as to provide personalized customer service to users.Please note that ESTEFANÍA GRALLA ALIAS is not responsible for the privacy practices or personal data processing of other websites. This Personal Data Protection Policy applies exclusively to the information collected on this Website by ESTEFANÍA GRALLA ALIAS.We recommend that you read the privacy policies of any external websites you access through links on our Website or that you visit by any other means.Below, we provide a link to the privacy policy of the relevant social network:
Facebook → https://www.facebook.com/legal/terms
Twitter → https://twitter.com/tos?lang=es
Google → https://www.google.com/policies/privacy/
Pinterest → https://policy.pinterest.com/es/privacy-policy
Youtube → https://www.youtube.com/static?gl=es&template=terms&hl=es
Instagram → https://es-la.facebook.com/help/instagram/155833707900388
Under no circumstances will ESTEFANÍA GRALLA ALIAS extract data from social media platforms unless the explicit and specific consent of the user has been previously obtained (for example, for participation in a contest).
The legal basis that legitimizes this data processing is the data subject’s consent.Additionally, the Controller reserves the right to remove from its social media profiles any content posted by third parties that violates the law, incites unlawful behavior, or contains messages that are offensive to the dignity of individuals or institutions. The Controller also reserves the right to block or report the profile responsible for such messages.
Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer or device. Cookies often include a unique anonymous identifier and are used to track and store your user preferences while using the website, as well as technical information about your usage of the site.As stated in Recital 30 of the GDPR, natural persons may be associated with online identifiers provided by their devices, applications, tools, and protocols, such as internet protocol addresses, session identifiers in the form of “cookies,” or other identifiers such as radio frequency identification tags. These identifiers may leave traces which, in particular when combined with unique identifiers and other data received by servers, can be used to create profiles of natural persons and identify them. For this reason, ESTEFANÍA GRALLA ALIAS has implemented a cookies policy in compliance with the applicable regulations.In general, when the installation and/or use of cookies involves the processing of personal data—whether the cookies are first-party or third-party, session or persistent—ESTEFANÍA GRALLA ALIAS, as the data controller, will provide the necessary information and obtain the user’s prior informed consent before installing and/or using them.Exceptions to this requirement are made only for cookies that enable communication between the user’s device and the network exclusively, and those strictly necessary to provide a service expressly requested by the user. For example, the following would be exempt:so-called “technical cookies” (e.g., those necessary for basic navigation on the platform or application),“customization or configuration cookies” (e.g., those that allow the website to recognize the user’s chosen language), and“security cookies” (e.g., those used to detect repeated failed login attempts).Users have the option to configure their browsers to be alerted to the reception of cookies and to prevent their installation on their device. Please refer to our Cookies Policy for more information on how to configure your browser settings accordingly.
Social Media:
The Website may contain links to other websites. The purpose of these links is to inform followers about activities, offers, or news through any means allowed by the respective social network, as well as to provide personalized customer service to users.Please note that ESTEFANÍA GRALLA ALIAS is not responsible for the privacy practices or personal data processing of other websites. This Personal Data Protection Policy applies exclusively to the information collected on this Website by ESTEFANÍA GRALLA ALIAS.We recommend that you read the privacy policies of any external websites you access through links on our Website or that you visit by any other means.Below, we provide a link to the privacy policy of the relevant social network:
Facebook → https://www.facebook.com/legal/terms
Twitter → https://twitter.com/tos?lang=es
Google → https://www.google.com/policies/privacy/
Pinterest → https://policy.pinterest.com/es/privacy-policy
Youtube → https://www.youtube.com/static?gl=es&template=terms&hl=es
Instagram → https://es-la.facebook.com/help/instagram/155833707900388
Under no circumstances will ESTEFANÍA GRALLA ALIAS extract data from social media platforms unless the explicit and specific consent of the user has been previously obtained (for example, for participation in a contest).
The legal basis that legitimizes this data processing is the data subject’s consent.Additionally, the Controller reserves the right to remove from its social media profiles any content posted by third parties that violates the law, incites unlawful behavior, or contains messages that are offensive to the dignity of individuals or institutions. The Controller also reserves the right to block or report the profile responsible for such messages.
3. Principles we apply to your personal information
In the processing of your personal data, we apply Article 5 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and we take into account Recital 39 of the GDPR:
- We will always require your consent for the processing of your personal data for one or more specific purposes, using clear and simple language, and we will inform you in full transparency beforehand.
- Data Minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
- Storage Limitation: Data will be retained no longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the relevant retention period. In the case of subscriptions, we will periodically review our lists and delete any records that have remained inactive for a significant period of time.
- Integrity and Confidentiality: Your data will be processed in a way that ensures appropriate security and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.
- We will always require your consent for the processing of your personal data for one or more specific purposes, using clear and simple language, and we will inform you in full transparency beforehand.
- Data Minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
- Storage Limitation: Data will be retained no longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the relevant retention period. In the case of subscriptions, we will periodically review our lists and delete any records that have remained inactive for a significant period of time.
- Integrity and Confidentiality: Your data will be processed in a way that ensures appropriate security and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.
4. Data collection: Purpose/ Legal Basis/ retention periods
We collect different types of information through the use of our website. The legal bases for our processing of personal data are primarily that the processing is necessary for the sale or provision of products and that the processing is carried out in our legitimate interests, which are explained in more detail in this section:Below, we detail the forms requesting identification data:
CONTACT FORM
· Purpose: To manage requests, respond to questions, complaints, and feedback regarding the services provided through our website.
· Legal Basis: The legal basis for this data processing is the explicit consent you give by accepting the terms of this privacy policy before submitting your data, by checking the acceptance box.
· Retention Period: Data will be kept for as long as necessary to manage and resolve your request.
· Mandatory Data: Name and email
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
USER REGISTRATION FORM
Purpose: To manage your data in order to register you as a user of our web platform and allow your access to the services, products, and features subject to specific terms and conditions for each case.We will retain and evaluate information about your recent visits to our website and how you navigate its various sections in order to analyze and understand how users interact with our site and to make it more intuitive. You may unsubscribe at any time through the channels provided for this purpose.
Legal Basis: The legal basis for this data processing is the explicit consent you provide prior to registration by checking the acceptance box of the terms in this privacy policy.
· Retention Period: The retention period will be indefinite, until you decide to exercise your right to object or cancel through the channels provided for this purpose.
· Mandatory Data: Name and email
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
· User Login: The USER must “Log In” by entering the email address and password created according to the complexity rules established on the website at any given time. The use of strong passwords is recommended, with at least eight characters combining uppercase letters, lowercase letters, numbers, and special characters.
· Use of Passwords: Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords selected during registration, and commit not to share them with third parties or allow access by unauthorized persons.Users are also obliged to immediately notify the Controller of any events that may lead to the misuse of identifiers and/or passwords, such as theft, loss, or unauthorized access, so that immediate cancellation can be processed.
SALES FORM
· Purpose: To manage purchase requests for the different products offered on the website. We will keep your purchase history and use details of products you have previously bought to suggest other products that we believe may also interest you, provided you have previously subscribed to our newsletter. This includes payment and collection services, as well as managing returns and warranties.
· Legal Basis: The legal basis is the execution of the sales contract.
· Retention Period: The retention period will be 6 years to comply with legal, tax, and commercial obligations.
· Mandatory Data: First name, last name, ID number, email, phone number, address.
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
SUBSCRIPTION FORM (NEWSLETTER)
· Purpose: To manage subscription to our newsletter, which may contain promotions, offers, updates, and news about our products.We will keep a record of the articles on our website that you have clicked on and use that information to personalize the advertising shown to you on this website based on the articles you have read, so it matches your interests.Notifications will be sent through the specified electronic means.
· Legal Basis: The legal basis for this data processing is the explicit consent you give by checking the box accepting the sending of commercial communications.
· Retention Period: The retention period will be indefinite until you decide to exercise your right to object or unsubscribe through the channels provided.
· Mandatory Data: First name, last name, ID number, email, phone number, address.
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
BLOG SIGN-UP FORM
· Purpose: We use your personal data to manage your registration as a blog user, allowing you to post comments and share your opinions on other users' comments.
· Legal Basis: The legal basis for this data processing is the explicit consent you provide before registration becomes effective, by checking the box accepting registration to the blog.
· Retention Period: The data will be retained indefinitely, until you decide to exercise your right to object/cancel through the available channels.
· Mandatory Data: IP address, name, email, website.
· Category: Identifying data
· Exercise of Your Rights: Contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
CV SUBMISSION FORM
· Purpose: We use the personal data you send us to manage applications from candidates interested in a job position within the company.
· Legal Basis: The legal basis is the legitimate interest of the controller in personnel selection and subsequent hiring. Furthermore, it is understood that there is express consent from the applicant, as they voluntarily submit their CV without a direct request from the controller.
· Retention period: The data will be retained for a maximum of 2 years or less if you request its deletion sooner.
· Mandatory Data: Name, email, phone number, address, education, work history, etc.
· Category: Identifying data.
· Disclosures: Data may be shared with companies within the same corporate group.
· Exercise of Your Rights: Contacto@voiceupacademia.com o presentar una reclamación ante la autoridad de control, en este caso, la www.aepd.es. El ejercicio de estos derechos es gratuito.
CONTACT FORM
· Purpose: To manage requests, respond to questions, complaints, and feedback regarding the services provided through our website.
· Legal Basis: The legal basis for this data processing is the explicit consent you give by accepting the terms of this privacy policy before submitting your data, by checking the acceptance box.
· Retention Period: Data will be kept for as long as necessary to manage and resolve your request.
· Mandatory Data: Name and email
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
USER REGISTRATION FORM
Purpose: To manage your data in order to register you as a user of our web platform and allow your access to the services, products, and features subject to specific terms and conditions for each case.We will retain and evaluate information about your recent visits to our website and how you navigate its various sections in order to analyze and understand how users interact with our site and to make it more intuitive. You may unsubscribe at any time through the channels provided for this purpose.
Legal Basis: The legal basis for this data processing is the explicit consent you provide prior to registration by checking the acceptance box of the terms in this privacy policy.
· Retention Period: The retention period will be indefinite, until you decide to exercise your right to object or cancel through the channels provided for this purpose.
· Mandatory Data: Name and email
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
· User Login: The USER must “Log In” by entering the email address and password created according to the complexity rules established on the website at any given time. The use of strong passwords is recommended, with at least eight characters combining uppercase letters, lowercase letters, numbers, and special characters.
· Use of Passwords: Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords selected during registration, and commit not to share them with third parties or allow access by unauthorized persons.Users are also obliged to immediately notify the Controller of any events that may lead to the misuse of identifiers and/or passwords, such as theft, loss, or unauthorized access, so that immediate cancellation can be processed.
SALES FORM
· Purpose: To manage purchase requests for the different products offered on the website. We will keep your purchase history and use details of products you have previously bought to suggest other products that we believe may also interest you, provided you have previously subscribed to our newsletter. This includes payment and collection services, as well as managing returns and warranties.
· Legal Basis: The legal basis is the execution of the sales contract.
· Retention Period: The retention period will be 6 years to comply with legal, tax, and commercial obligations.
· Mandatory Data: First name, last name, ID number, email, phone number, address.
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
SUBSCRIPTION FORM (NEWSLETTER)
· Purpose: To manage subscription to our newsletter, which may contain promotions, offers, updates, and news about our products.We will keep a record of the articles on our website that you have clicked on and use that information to personalize the advertising shown to you on this website based on the articles you have read, so it matches your interests.Notifications will be sent through the specified electronic means.
· Legal Basis: The legal basis for this data processing is the explicit consent you give by checking the box accepting the sending of commercial communications.
· Retention Period: The retention period will be indefinite until you decide to exercise your right to object or unsubscribe through the channels provided.
· Mandatory Data: First name, last name, ID number, email, phone number, address.
· Category: Identifying data
· Exercise of Your Rights: You can contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
BLOG SIGN-UP FORM
· Purpose: We use your personal data to manage your registration as a blog user, allowing you to post comments and share your opinions on other users' comments.
· Legal Basis: The legal basis for this data processing is the explicit consent you provide before registration becomes effective, by checking the box accepting registration to the blog.
· Retention Period: The data will be retained indefinitely, until you decide to exercise your right to object/cancel through the available channels.
· Mandatory Data: IP address, name, email, website.
· Category: Identifying data
· Exercise of Your Rights: Contact us at contacto@voiceupacademia.com or file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). Exercising these rights is free of charge.
CV SUBMISSION FORM
· Purpose: We use the personal data you send us to manage applications from candidates interested in a job position within the company.
· Legal Basis: The legal basis is the legitimate interest of the controller in personnel selection and subsequent hiring. Furthermore, it is understood that there is express consent from the applicant, as they voluntarily submit their CV without a direct request from the controller.
· Retention period: The data will be retained for a maximum of 2 years or less if you request its deletion sooner.
· Mandatory Data: Name, email, phone number, address, education, work history, etc.
· Category: Identifying data.
· Disclosures: Data may be shared with companies within the same corporate group.
· Exercise of Your Rights: Contacto@voiceupacademia.com o presentar una reclamación ante la autoridad de control, en este caso, la www.aepd.es. El ejercicio de estos derechos es gratuito.
5. Your Rights and How to Exercise Them
· Right of Access: You have the right to be informed about the personal data we hold about you.
· Right to Rectification: You may rectify, correct, update, or complete any data you consider to be inaccurate.
· Right to Erasure (Right to be Forgotten): You may request that your personal data be deleted from our systems.
· Right to Object: You may object to the processing of your personal data unless the legal basis for such processing is legitimate interest or the exercise or defense of legal claims.
· Right to Restrict Processing: You may request the restriction of the processing of your personal data. In such cases, your data will only be retained for the establishment, exercise, or defense of legal claims.
· Right to Data Portability: Where technically feasible, you may request the transfer of your personal data to another data controller.
You may exercise your rights by sending an email to contacto@voiceupacademia.com, with the subject line: "Data Protection Rights Request", and including proof of identity (such as a national ID or equivalent document).
Data Protection Officer Contact:
C/ EL PILAR 20, 03350 COX –
Email: voiceupacademia@delegadoproteccion.com
Data subjects also have the right to seek judicial remedy and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD), if they believe that the processing of their personal data infringes the Regulation.Exercising these rights is free of charge.
· Right to Rectification: You may rectify, correct, update, or complete any data you consider to be inaccurate.
· Right to Erasure (Right to be Forgotten): You may request that your personal data be deleted from our systems.
· Right to Object: You may object to the processing of your personal data unless the legal basis for such processing is legitimate interest or the exercise or defense of legal claims.
· Right to Restrict Processing: You may request the restriction of the processing of your personal data. In such cases, your data will only be retained for the establishment, exercise, or defense of legal claims.
· Right to Data Portability: Where technically feasible, you may request the transfer of your personal data to another data controller.
You may exercise your rights by sending an email to contacto@voiceupacademia.com, with the subject line: "Data Protection Rights Request", and including proof of identity (such as a national ID or equivalent document).
Data Protection Officer Contact:
C/ EL PILAR 20, 03350 COX –
Email: voiceupacademia@delegadoproteccion.com
Data subjects also have the right to seek judicial remedy and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (AEPD), if they believe that the processing of their personal data infringes the Regulation.Exercising these rights is free of charge.
6. Data Confidentiality and Security
At voiceupacademia.com, we are committed to processing your personal data strictly for the purposes for which it was collected, and we will not use it for any other purpose unless we have your explicit consent to do so.The security measures implemented comply with Article 32 of the GDPR. ESTEFANÍA GRALLA ALIAS has adopted and implemented all technical and organizational measures within its reach to prevent misuse, unauthorized access (either internal or external), or the alteration of your personal data.
Regarding confidentiality, ESTEFANÍA GRALLA ALIAS is committed to ensuring that both internal staff and any collaborators or service providers comply with the necessary security requirements as established by current data protection regulations.This website uses an SSL certificate, which is a security protocol that ensures data transmitted between your browser and our website is fully encrypted.
Nevertheless, ESTEFANÍA GRALLA ALIAS cannot guarantee the absolute invulnerability of the Internet, nor prevent data from being accessed fraudulently by third parties.In the event of a security breach, ESTEFANÍA GRALLA ALIAS will follow its internal incident notification protocol and inform the relevant authorities and the affected users, in accordance with applicable law.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once received. We maintain appropriate administrative, technical, and physical safeguards to protect your personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, disclosure or access, misuse, and any other form of unlawful processing.
These measures include firewalls, password protection, and other access and authentication controls. However, we cannot guarantee the absolute security of any data you transmit to or store on the website, and you do so at your own risk.We also cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed due to a breach of any of our physical, technical, or administrative safeguards.If you believe your personal data has been compromised, please contact us through the channels indicated in the "Contact Us" section.Should we become aware of a security breach, we will notify you and the competent authorities in accordance with the applicable data protection laws.
Regarding confidentiality, ESTEFANÍA GRALLA ALIAS is committed to ensuring that both internal staff and any collaborators or service providers comply with the necessary security requirements as established by current data protection regulations.This website uses an SSL certificate, which is a security protocol that ensures data transmitted between your browser and our website is fully encrypted.
Nevertheless, ESTEFANÍA GRALLA ALIAS cannot guarantee the absolute invulnerability of the Internet, nor prevent data from being accessed fraudulently by third parties.In the event of a security breach, ESTEFANÍA GRALLA ALIAS will follow its internal incident notification protocol and inform the relevant authorities and the affected users, in accordance with applicable law.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once received. We maintain appropriate administrative, technical, and physical safeguards to protect your personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, disclosure or access, misuse, and any other form of unlawful processing.
These measures include firewalls, password protection, and other access and authentication controls. However, we cannot guarantee the absolute security of any data you transmit to or store on the website, and you do so at your own risk.We also cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed due to a breach of any of our physical, technical, or administrative safeguards.If you believe your personal data has been compromised, please contact us through the channels indicated in the "Contact Us" section.Should we become aware of a security breach, we will notify you and the competent authorities in accordance with the applicable data protection laws.
7. Data Processors / Recipients / Third Parties
According to Article 4 of the General Data Protection Regulation (GDPR), the following definitions apply:
· "Processor": A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
· "Recipient": A natural or legal person, public authority, agency or another body, to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
· "Third Party": A natural or legal person, public authority, agency or body other than the data subject, the data controller, the data processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
All recipients and processors we work with meet the legal requirements to ensure an adequate level of security for the processing of your personal data, and provide sufficient guarantees through contracts or certifications such as:Standard contractual clauses (data processing agreements).
Among our processors or partners are:
· Courier/Logistics services: For the logistics, transport and delivery of goods.
· Technology services: For hosting and maintaining the website, hardware maintenance and systems administration.
· Financial institutions: For the management of payments, collections and refunds.
· Marketing/Advertising services: For managing newsletter subscriptions, promotional mailings and remarketing strategies.
· Consulting/Advisory services: ZENIT CONSULTORES DEL LEVANTE 2017 SL for legal, administrative or audit-related advice.
REMARKETING
· Legal basis: Express consent from the user, given upon accessing our website and accepting this Privacy Policy, or upon purchasing a product or service.
· Retention period: Indefinite, until the user disables cookies or device identifiers.
· Category of data: IP address.
Channels for remarketing purposes may include:
· Display Advertising: You may see banners or ads for our brand while visiting other websites, based on your interest in our products or services.
· Social Media Advertising: Platforms like Facebook Ads allow us to target ads specifically to users who have interacted with our brand before.
· Email Marketing: Personalized marketing emails sent to users who have shown interest in our services or left an incomplete purchase, always based on prior consent.
Please revisit this page regularly to stay informed of any updates to this Privacy Policy. We may revise it periodically, making it available through our website, indicating the date of the last revision, and complying with applicable law. Your continued use of the website after any changes come into effect indicates your acceptance of the updated version.
Last updated: May 26, 2025
· "Processor": A natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
· "Recipient": A natural or legal person, public authority, agency or another body, to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
· "Third Party": A natural or legal person, public authority, agency or body other than the data subject, the data controller, the data processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
All recipients and processors we work with meet the legal requirements to ensure an adequate level of security for the processing of your personal data, and provide sufficient guarantees through contracts or certifications such as:Standard contractual clauses (data processing agreements).
Among our processors or partners are:
· Courier/Logistics services: For the logistics, transport and delivery of goods.
· Technology services: For hosting and maintaining the website, hardware maintenance and systems administration.
· Financial institutions: For the management of payments, collections and refunds.
· Marketing/Advertising services: For managing newsletter subscriptions, promotional mailings and remarketing strategies.
· Consulting/Advisory services: ZENIT CONSULTORES DEL LEVANTE 2017 SL for legal, administrative or audit-related advice.
REMARKETING
· Legal basis: Express consent from the user, given upon accessing our website and accepting this Privacy Policy, or upon purchasing a product or service.
· Retention period: Indefinite, until the user disables cookies or device identifiers.
· Category of data: IP address.
Channels for remarketing purposes may include:
· Display Advertising: You may see banners or ads for our brand while visiting other websites, based on your interest in our products or services.
· Social Media Advertising: Platforms like Facebook Ads allow us to target ads specifically to users who have interacted with our brand before.
· Email Marketing: Personalized marketing emails sent to users who have shown interest in our services or left an incomplete purchase, always based on prior consent.
Please revisit this page regularly to stay informed of any updates to this Privacy Policy. We may revise it periodically, making it available through our website, indicating the date of the last revision, and complying with applicable law. Your continued use of the website after any changes come into effect indicates your acceptance of the updated version.
Last updated: May 26, 2025
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